Hospitality

Accendo^®'s mapping platform enables users to effectively visualize critical information on property maps, floor plans and other technical drawings. This capability provides a powerful solution to the daily challenges faced by operations and management teams that encompass the engineering, housekeeping, reservations and security departments.

This unique mapping platform provides specific benefits to the Hotel business.

System benefits and ROI

The Accendo platform's user-friendly interface, up-to-date vector graphics and understandable analytics will help your organization provide great service while cutting costs and wasted resources. Through Accendo, you can:

Reduce purchasing costs with efficient management of assets
Mitigate losses in case of emergencies by storing all key information in one location that can be accessible offsite, to ensure that the emergency is dealt with efficiently
Reduce the risk and exposure to liability and insurance-related expenses
Reduce maintenance costs by having well organized, up-to-date asset information, reducing the time spent on maintenance resolution; track maintenance issues and work orders to extend asset lives
Spend less time searching for information and allow staff to assume more responsibilities

Manage property and utilities information through an interactive, user-friendly platform

Accendo provides nontechnical users from all levels of operation with the ability to view and track information through a simple and easy-to-use graphical interface. The Web-based system lets all users immediately view changes made by any user in the system. This gives users the freedom to:

Efficiently retrieve and manage property information
Effectively manage and plan events
Manage multiple property sites through a single interface
Document and track trends in incidents and issues
Analyze data collected through an easy to use query system

Management of property maintenance and utilities

The Accendo platform allows the user to view and make layout information changes at any time. Since the information is stored in a single virtual database, once changes have been made, they can be shared immediately with other users. This level of data integration allows the user to:

Store and retrieve any type of asset contained by a hotel room
Keep track of all utilities information for your hotel site
Input an unlimited amount of information for an asset, such as purchase information, service information, owner manuals, photos, videos, etc.
Relate a TV set, DVD player and other assets to a room
Configure and map all assets exactly as they are positioned in a suite, conference room or public area

Enhanced planning, mapping and printing capabilities that are beneficial for reservations, catering, housekeeping and security departments

By using the latest in vector graphics technology, Accendo provides high-quality graphics that are to scale with real life. This allows Accendo to be used as a planning, mapping and printing platform. Users are able to:

Eliminate the need for a professional and expensive CAD draftsman
Print information on any room in the highest resolution possible
Quickly reconfigure a room to a client's specifications for maintenance or various marketing initiatives
Retrieve suite and function room measurements
Quickly identify the best camera position to cover a specific area
Email high-resolution PDF files of any rooms to interested customers [sample ]

Identify and manage trends in incidents and issues

To keep exposure to liability at a minimum, as well as to maintain the general safety of your property, Accendo also is able to track any incidents and issues that may occur in a room or a public area. This further integration of information into the system allows you to view dangerous trends that may affect the general welfare of hotel customers. Management is able to:

Capture an incident's location on the graphical interface and document its information in detail
View any slip-and-fall incidents that occurred in a certain room or public area of a hotel
Share information with insurance companies, legal departments and law enforcement agencies
View whether any issues regarding an AC unit or other assets have been reported
Follow an issue's progress, as well as administer responsibility throughout hotel personnel

Efficient management of operations across multiple properties through analytics

In addition to documenting information onto a graphical interface, Accendo provides you with an easy to use search engine. By using this search tool, you can view and analyze information in a color-coded format on a floor plan that may otherwise be difficult to comprehend using normal document-based procedures. Management can:

Search for assets, incidents and issues that correspond to various attributes such as time boundaries, specific location and/or relationships of one asset to another
Create and save customized searches for further use
View suites by rack rate and, in addition, correlate this to the square footage of the suite
Track slip-and-fall incidents and related injuries
View all assets and their maintenance issues
Keep track of all assets with expiring maintenance warranties

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