Services

While our system was carefully designed to allow our clients to be completely self-sufficient, we understand that the time and commitment required to initialize the system may be a challenge. Therefore, SFW offers a variety of service levels for any type of organization.

SFW Hands-off approach — Designed for clients with an in-house, cost-effective way to completely initialize and control the system
- Working with the Accendo platform and its modules does not require a specialized IT background.
- SFW provides complete knowledge transfer, allowing a client to set up and run the system without SFW's intervention.
SFW Initialization — Designed to quickly "kick-start" the system. By selecting a handful of initial problems to implement first, SFW will conduct:
- Consulting sessions to define the problems at hand
- Design the modules to solve the defined problems
- Collect data from existing resources and site surveys
- Enter the data to complete the system initialization
- Train users to utilize and update the system
SFW Complete Care — Designed for clients who would like to use the system as their analytical tool, without having to bother with data entry and system administration at any stage
- SFW Initialization service
- Service for continuing projects
- System administration:
  - Adding users and user groups
  - Designing new assets, issues and incidents
  - Creating new queries and reports
  - Setting up notification requirements
  - Modifying and adding drawings
Data and System Integration Services — SFW's philosophy is to bring together systems that are already working as opposed to replacing them. more...

Details about:

Data and System Integration Services